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R&D Outsourcing

We streamline your operations through specialized outsourcing services, optimizing HR processes and connecting you with top-tier talent.

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R&D Consultancy

We offer tailored, cost-efficient consultancy across industries, guiding businesses toward sustainable success in ever-changing global landscapes.

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R&D Entreprenurship

We nurture youth and women-led businesses in Ethiopia and beyond, fostering rapid economic growth through customized support.

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R&D Academy

We empower your team with tailored training, transforming them into visionary leaders who drive exceptional business growth.

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R&D Careers

R&D Group, with its expanding global presence, is an excellent place to work. Discover what it's like to work with us, explore our latest job listings, and apply today to join one of our high-performing teams.

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News & Blogs

Stay informed with our latest updates on industry trends and company announcements. Discover how our innovations are reshaping the landscape and driving progress.

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Events

Join us at upcoming events where industry leaders converge to discuss trends, share insights, and network. Don't miss out on valuable opportunities to connect and stay ahead.

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Resources

Access a wealth of resources including case studies, and guides curated by our experts. Equip yourself with knowledge and tools to tackle challenges and drive success in your industry.

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Bids

Explore our latest bids and opportunities for collaboration. We invite you to join us in shaping the future of innovation and growth.

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Our Story

Since 2010, R&D has passionately supported businesses with innovative, evidence-based solutions. From outsourcing to entrepreneurship development, our services deliver innovation & growth. Learn more about our journey.

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BPO Solutions Background
BPO Solutions

Maximizing Impact,
Minimizing Costs

Our platform allows you to transform your business operations across East Africa with world-class BPO services tailored to your needs.

Data & AI Solutions

Data Annotation & Analytics Services

Transform raw data into precise, actionable insights that fuel innovation and drive smarter decisions across industries.

Annotation Services

Image Annotation

Our image annotation services provide highly accurate labeling for computer vision models. We offer bounding boxes, polygons, semantic segmentation, and keypoint annotation to meet your specific needs.

Key Features

  • Object Detection & Recognition
  • Semantic & Instance Segmentation
  • Landmark & Keypoint Annotation
  • Image Classification & Tagging
Image Annotation Preview
Bounding Box Detection
Semantic Segmentation
Keypoint Detection
Interactive Preview

Industry Applications

Agriculture

Smarter farming for better yields

Automotive

Advancing autonomous driving technologies

Finance

Fraud detection and risk management

Healthcare

Enhancing diagnostics and patient outcomes

Public Sector

Enhancing diagnostics and improving patient outcomes

Retail

Personalizing customer experiences for higher satisfaction

Sports

Performance analytics and fan engagement

Transport & Logistics

Route optimization and fleet management

Case Study

Biggest sports data analysis center in Africa

Discover how we processed over 150,000 sports events, annotated 200M+ data points, and helped revolutionize sports analytics with our comprehensive data annotation services.

View Case Study
JD
MK
AT
Trusted by top global sports organizations
Success Story
Sports Data Analysis
150K+
Sports Events
200M+
Data sets
99.7%
Accuracy
48h
Turnaround
Now Available

AnnotatePlus: Our Advanced Data Annotation Platform

Experience the next generation of data annotation with our intuitive platform designed for precision, efficiency, and collaboration. Perfect for teams of all sizes working on AI and machine learning projects.

99.8%
Accuracy Rate
5x
Faster Workflow
24/7
Support
1000+
Anotators
annotateplus.vercel.app
AnnotatePlus Platform Preview
Annotation Point
Object Detection
AI Assist
Multi-format
Team Collab
Next-Gen Support

Reimagining Customer Support

Experience the future of customer service with our AI-enhanced, omnichannel support center

Voice Support

24/7 multilingual voice support with AI-powered routing and sentiment analysis

Natural Language Processing
Real-time Translation
Voice Biometrics
Smart Call Routing

Live Chat & Messaging

Instant messaging support across multiple platforms with chatbot integration

Social Media Support

Proactive social media monitoring and engagement across platforms

Email Support

Structured email management with smart categorization and response automation

Support Dashboard
98%
Customer Satisfaction
15s
Average Response Time
24/7
Support Coverage
100+
Global Agents
Live Support Session
AI Assistant Active